Privacy Policy
At Duck Apparel https://www.duckapparel.com.au/, we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What We Collect
We may collect personal information including your name, email address, phone number, shipping and billing addresses, and payment details (processed securely; we do not store credit card information). We also collect usage data such as IP address, browser type, and pages visited through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about orders, products, or promotions
- Improve our website, services, and customer experience
- Comply with legal obligations
You can opt out of marketing communications at any time.
How We Share Your Information
We may share your information with trusted service providers (e.g., payment processors, shipping partners) and legal authorities if required. We do not sell your personal information.
Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access or disclosure.
Access and Correction
You may request access to, or correction of, your personal information at any time by contacting us at support@duckapparel.com.au. We will respond promptly in line with the Privacy Act.
Cookies
We use cookies to enhance your browsing experience and for analytics. You can manage your cookie preferences through your browser settings.
Overseas Disclosure
Some of our service providers may be located overseas. Where we disclose your personal information abroad, we take reasonable steps to ensure it is handled in accordance with the APPs.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have any questions or concerns, please contact us at:
Duck Apparel
Email: support@duckapparel.com.au
Website: https://www.duckapparel.com.au/
