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Ends December 1, 2025 at 11:59 pm
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Frequently Asked Questions
Our Black Friday deals go live on the 20th of November and run until the 1st of December. VIPs get early access sign up so you don’t miss out.
Our best deals of the year: sitewide savings, bundles, and limited offers.
Nope! Discounts apply automatically at checkout.
Yes. Popular styles go fast. Cart doesn’t guarantee stock—checkout does.
Some items won’t return. If you love it, grab it.
Sorry, no stacking. BFCM is already the best pricing of the year.
Yes! We ship from South Africa and Australia. Costs and times show at checkout.
We ship fast, but BFCM is busy. Delivery can take up to 10 business days.
We do not accept change-of-mind returns or exchanges on sale items. This does not affect your rights under the Australian Consumer Law. If your item is faulty, not as described, or otherwise fails to meet consumer guarantees, you are entitled to a repair, replacement, or refund.
You can exchange the item for a size that fits you provided that the item is unworn, unwashed, with all tags attached, and in original packaging. Items can only be exchanged within 7 days of delivery.
Once placed, we move fast. Changes aren’t guaranteed as our support team will be handling many enquiries. Double-check details before checkout.
Yes! You’ll get a link by email/SMS as soon as your order ships. For quick updates, please contact the courier directly or track your order online.
No—but our packaging is already gift-worthy.
Absolutely. New deals + last-chance offers.
No, but you can buy and use them during BFCM.
Absolutely!
Message us anytime on support@duckapparel.co.za.
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