Sale dates
VIP early access runs 18 and 19 Nov for our newsletter subscribers. The sale opens to everyone on 20 Nov (00:00) and ends 30 Nov (23:59), Sydney time. Set your alarm!
Cyber Monday falls on 30 Nov this year, the final day of the sale.
VIP early access
On 18 and 19 Nov, our newsletter subscribers get 50% off sitewide with an exclusive code, two days before the sale opens to everyone. It's for two days only.
Sign up to our newsletter before 18 Nov and your code will land in your inbox before early access opens.
Daily deals
Daily deals run every day from 21 to 30 Nov, on top of 40% off sitewide. Expect extra discounts, free gifts, bundles, store vouchers and more. Once a deal is gone, it's gone.
Each deal goes live at midnight (Sydney time) and runs until the next midnight. We'll email you at 6am every morning.
No, each deal goes live at midnight on the day. Sign up below and we'll email you at 6am every morning.
Codes & discounts
Our biggest sale of the year! VIPs get 50% off sitewide on 18 and 19 Nov. From 20 to 30 Nov, it's 40% off everything sitewide, with daily deals on top.
Everything except gift cards.
Yes, sitewide discounts apply to new arrivals and eligible pre-orders too.
Only for VIP early access on 18 and 19 Nov. From 20 Nov, no code needed, discounts apply automatically at checkout.
Other promo codes won't apply during Black Friday. Gift cards work as usual.
Unfortunately we're not able to refund the difference on orders placed before the sale started. Sale prices only apply to orders placed during the sale.
Payment options
You can pay with Afterpay, PayPal, Shop Pay, Google Pay, or a credit card (Mastercard, Visa, American Express, UnionPay and more). All available options are shown at checkout.
Yes. Afterpay is available at checkout, so you can spread the cost of your order.
Sold outs
Popular items go fast with no restocks. Adding to cart doesn't reserve items, checkout to secure yours.
Sizing
Check the size guide on each product page. The tips at the top of each size chart tell you how the style runs. Need more help? Email us at support@duckapparel.com.au before ordering and we'll help you choose.
Delivery
We ship across Australia and New Zealand, with free shipping on orders over $199.
Not in Australia. The price you see at checkout is the price you pay, with nothing extra owed at your door.
Australia and New Zealand: 7 - 10 working days. We're packing orders as fast as possible, thank you for your patience.
Order by 8 - 10 Dec for delivery before Christmas, in both Australia and New Zealand.
Yes. Tracking links are emailed to you once your order ships.
Orders process quickly during Black Friday, so we can't combine separate orders or refund shipping after checkout. Make sure everything is in one cart before you pay.
Orders process quickly, so changes aren't guaranteed. Double-check details before paying. Need urgent help? Email us ASAP at support@duckapparel.com.au.
Returns & exchanges
Black Friday is a great opportunity to shop your favourites at special prices! As these are promotional purchases, we're unable to offer change-of-mind refunds or exchanges on Black Friday sale items. We recommend checking your size carefully before placing your order.
If you believe your item is faulty, defective, unsafe or not as described, please contact our team at support@duckapparel.com.au before returning the item. Please include your order number, a description of the issue and clear photos where applicable. Our team will assess your enquiry and advise on the appropriate next steps.
Your consumer rights under the Australian Consumer Law and the New Zealand Consumer Guarantees Act 1993 remain protected. Nothing in this policy limits any rights or remedies you may be entitled to under applicable consumer law.
We want you to find your perfect fit! As Black Friday sale purchases aren't eligible for change-of-mind refunds or exchanges, we recommend checking the size guide on each product page before placing your order.
Free gifts & gift wrap
Some daily deals come with a free gift or a mystery gift. Gifts are picked at random and added to your order automatically while stocks last. You get what you get, and that's half the fun.
Free gifts are automatically selected while stocks last and cannot be swapped for another colour, returned, or exchanged for cash or store credit.
We don't offer wrapping, but our packaging is already gift-ready.
Get 50% off before everyone else
Subscribers get an exclusive code for 50% off sitewide on 18 and 19 Nov, two days before the sale opens. Plus, we'll email you about each daily deal at 6am every morning.
Sign up before 18 Nov to get your code. Unsubscribe anytime.
Still need help? Email us at support@duckapparel.com.au
or visit our general FAQs.







